Terms of Service

Last updated: 29 July 2026

These terms govern access to and use of zenwholesale.store(the “Platform”), operated by LEGAL NAME — TO BE COMPLETED(“we”, “us”). By requesting an account or placing an order request you agree to them.

1. Business customers only

The Platform is offered exclusively to businesses acting in the course of their trade. It is not directed at consumers, and we do not knowingly sell to consumers. By registering you confirm that you are acting for business purposes and hold a valid VAT identification number.

Because no contract here is a consumer contract, consumer-specific rights — including the 14-day statutory right of withdrawal for distance selling — do not apply.

2. Accounts and approval

• Access to wholesale pricing, stock levels and ordering requires an approved account.
• Registration requires a VAT number that validates against the EU VIES system. We may refuse or revoke access at our discretion, without stating reasons.
• One login per business. You are responsible for keeping your credentials secure and for all activity under your account.
• You must tell us promptly if your VAT registration, company details or authority to transact change.

3. Prices, offers and order requests

Prices shown to approved accounts are indicative and non-binding, and may change at any time before we accept an order. Nothing on the Platform is an offer capable of acceptance.

• Order requests. Adding items to a cart and submitting it creates an order request, not a contract. Stock is not reserved.
• Offers. You may propose your own price and quantity, individually or as a bundle. Offers are non-binding on both sides, do not expire, and place us under no obligation to sell. Where an offer is submitted as a bundle we may accept or decline it only as a whole.
• Formation of contract. A contract arises only when we expressly confirm the order in writing (by email or other durable medium). Until then we may decline in whole or in part, including where stock, pricing or availability has changed.

4. Pre-orders

Items marked Pre-order are not yet released or not yet in our possession. Quantities are indicative allocations, release dates are set by the publisher and may move, and allocations may be reduced or cancelled. We are not liable for publisher delays, allocation cuts or cancellations.

5. Payment

No payment is taken through the Platform, and we do not process or store card details. Payment terms, method and currency are agreed separately for each confirmed order and are stated on the invoice we issue.

6. VAT

Prices are shown excluding VAT. Where the conditions for an intra-Community supply are met — you are VAT-registered in another EU member state, your VAT number is valid in VIES, and the goods are dispatched from Greece to that state — the supply is zero-rated and VAT is accounted for by you under the reverse charge.

You are responsible for the validity of the VAT number you give us and for correctly accounting for VAT in your own country. If a number proves invalid, or the conditions for zero-rating are not met, we may charge the VAT due and recover it from you.

7. Delivery and risk

Delivery terms, costs and timing are agreed per order. Delivery dates are estimates and time is not of the essence. Risk in the goods passes on delivery to you or your nominated carrier. Title remains with us until payment is received in full.

8. Inspection, defects and returns

• Inspect goods on arrival. Shortages, damage in transit or obvious defects must be reported within 5 working days of delivery, with photographs.
• Sealed trading-card products are sold as sealed. We do not warrant the contents, pull rates or collectable value of any sealed product, and variance in contents is not a defect.
• Items sold as damaged, opened or otherwise described as a condition variant are sold in the state described, and those descriptions form the whole of their condition.
• No returns are accepted without our prior written agreement. Goods returned by agreement must be unused and in original packaging.

9. Acceptable use

You must not:

• share, resell or publish wholesale prices, stock levels or any account-only content;
• share account credentials, or let anyone outside your business use your account;
• scrape, crawl or bulk-extract the Platform, or attempt to bypass access controls;
• probe, load-test or interfere with the security or availability of the Platform.

Breach may result in immediate suspension without notice.

10. Intellectual property

The Platform, its content and its arrangement remain our property or that of our licensors. Product names, images and trademarks are the property of their respective owners and are used for identification only. We are not affiliated with, endorsed by or sponsored by any publisher whose products we list.

11. Liability

Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Subject to that, and because this is a business-to-business relationship: we exclude all liability for loss of profit, loss of business, loss of anticipated savings, loss of collectable or resale value, and any indirect or consequential loss. Our total liability arising out of any order is limited to the price paid for the goods in question.

12. Suspension and termination

We may suspend or terminate an account at any time, with or without reasons, including where a VAT registration lapses, where these terms are breached, or where an account is dormant. You may close your account by contacting us; see the Privacy Policy for what happens to your data.

13. Changes

We may amend these terms. The version in force is the one published here when your order request is submitted. Material changes will be notified to approved accounts.

14. Governing law

These terms are governed by Greek law. The courts of CITY — TO BE COMPLETED, Greece have exclusive jurisdiction. The UN Convention on Contracts for the International Sale of Goods does not apply.

15. Contact

LEGAL NAME — TO BE COMPLETED · CONTACT EMAIL — TO BE COMPLETED
Full details on the Company details page.